Nurse Navigator Program
Through the Nurse Navigator Program, eligible patients and caregivers receive personalized support from a dedicated IncyteCARES nurse representative. When you are first enrolled, an IncyteCARES nurse will call you to introduce themselves, explain your prescription coverage, and see if you are eligible for one of our available programs to reduce your out-of-pocket costs. They can also answer questions you may have about chronic graft-versus-host disease (cGVHD) or Niktimvo and can let you know what to expect as you start your treatment.
At that time, you’ll also receive a Welcome Kit containing symptom-tracking tools. The nurse will explain why it is important to use these tools to track your symptoms and report them to your transplant doctor.
The same nurse representative will set up biweekly check-in calls with you to support you as you begin treatment and for as long as you need. You are also welcome to reach out to us at 1-855-452-5234, Monday through Friday, 8 AM–8 PM ET. If your dedicated nurse is not available when you call, one of our other nurse representatives can provide assistance.
Resources for Help Managing Day to Day
IncyteCARES can also connect eligible patients to resources that can help with managing your condition and maintaining a positive outlook.
These may include:
- Help with finding patient or caregiver support groups
- Sources that provide emotional, financial, and other counseling services at low or no cost
- Information about independent organizations that may offer eligible patients help with transportation to medical appointments, treatment-related costs, and more
Care Closer to Home
If you are facing challenges getting to your infusion appointments, you should talk to your transplant doctor. They are in the best position to determine if transferring to a different infusion location would be appropriate for your treatment. If that is the case, IncyteCARES can provide education and resources regarding a transition to a transplant center or alternative infusion site that is closer to home and more convenient for you.
Need Help?
Our IncyteCARES team is available
Monday through Friday, 8 AM–8 PM ET
Our IncyteCARES team is available
Monday through Friday,
8 AM–8 PM ET
Call us at 1-855-452-5234